http://www.managingpowermag.com Managing POWER en-us 2012 Sun, 5 Feb 2012 7:42:41 EST As demonstrated by last fall's unexpected snowfall in New England and the Mid-Atlantic states, and the ensuing lengthy outages and public outrage, crisis communications is a hot topic for power utilities. And in addressing that topic, the role of social media is getting attention as a tool for disaster management.... http://www.managingpowermag.com/business_communications/362.html Sun, 1 Jan 2012 0:00:00 EST Welcome to "Workplace Drama," a new, regular MANAGING POWER column by noted communications and human resources expert Marlene Chism. Her column will appear in each issue, and as the column progresses, we hope to hear from you with real-world situations and questions, to which Marlene will respond.... http://www.managingpowermag.com/business_communications/363.html Sun, 1 Jan 2012 0:00:00 EST Utility organizations are struggling to find a way to more effectively and efficiently communicate with their customers about basic information, including their amount due, ways to lower energy usage, and promotions.... http://www.managingpowermag.com/business_communications/365.html Sun, 1 Jan 2012 0:00:00 EST Social media are transforming the world around us, and not just the world of our family and friends. Understanding how the new tools of social interaction impact the job is part of the role of today's effective manager.... http://www.managingpowermag.com/business_communications/352.html Tue, 1 Nov 2011 0:00:00 EDT Have you seen too many eyes-glazed-over expressions betraying a lack of interest at your employee meetings? Getting folks to pay attention at meetings is important, and there are ways to make it happen.... http://www.managingpowermag.com/business_communications/353.html Tue, 1 Nov 2011 0:00:00 EDT Letting loose on Facebook, Twitter, and email, no matter how tempting and satisfying, can be a prescription for big trouble for you and your organization. Watch out for the dangers of social media on the job.... http://www.managingpowermag.com/business_communications/283.html Mon, 1 Nov 2010 0:00:00 EDT Business planning that doesn't carefully consider workforce issues can result in economic and management headaches.... http://www.managingpowermag.com/business_communications/284.html Mon, 1 Nov 2010 0:00:00 EDT Dealing with whistleblowers can be human relations quicksand, where unseen errors that could cost a company millions lay in the path to resolution of employee complaints. Recent legislation makes dealing with whistleblowers an even bigger challenge.... http://www.managingpowermag.com/business_communications/266.html Wed, 1 Sep 2010 0:00:00 EDT With some industries reeling in today's economy, future revenue growth is still uncertain in certain markets. The bright exception is the "new energy" arena of renewables and sustainables. But that's a tough market, with lots of competitors for the business and lots of opportunities to misfire and miss the boat. A key to success is bidding smartly on contract opportunities. Otherwise, don't bid at all.... http://www.managingpowermag.com/business_communications/256.html Thu, 1 Jul 2010 0:00:00 EDT Employee communications is one of the hardest management jobs. It puts the burden of truthfulness on both management and its employees.... http://www.managingpowermag.com/business_communications/244.html Sat, 1 May 2010 0:00:00 EDT